Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Password (stored securely using industry-standard encryption)
• Account preferences and settings

1.2 Payment Information

Payment processing is handled by Stripe, a third-party payment processor. We do not store or have access to your full payment card details. Stripe may collect:

• Payment card information (processed securely by Stripe)
• Billing address
• Transaction history

1.3 Usage Data

We may collect information about how you use DBWillow:

• Feature usage statistics
• AI query usage (for billing and fair usage purposes)
• Error logs and crash reports (to improve the service)
• Device information (operating system, version)

1.4 Database Connection Information

DBWillow stores database connection credentials locally on your device using encrypted storage. We do not transmit, store, or have access to your database credentials or data. All database operations occur locally on your machine.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send you service-related communications (account updates, security alerts)
• Respond to your inquiries and provide customer support
• Monitor usage to prevent abuse and ensure fair usage
• Comply with legal obligations

3. AI Features and Data Handling

When you use our AI SQL Assistant or AI Widget Generation features:

• Your queries and prompts are sent to third-party AI service providers (such as Anthropic or OpenAI) to generate responses
• We do not store your database schema or data in our systems
• AI providers may process your queries according to their own privacy policies
• We recommend not including sensitive or personally identifiable information in AI queries

4. Third-Party Services

We use the following third-party services that may collect information:

• Stripe: Payment processing. See Stripe's privacy policy at stripe.com/privacy
• Firebase: Authentication and backend services. See Google's privacy policy at policies.google.com/privacy
• AI Service Providers: For AI features. These providers process queries according to their own privacy policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure password storage using industry-standard hashing
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain data protection rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

To exercise these rights, please contact us at the email address provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

DBWillow is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: